LAOL will be unavailable every Sunday from 10pm until 11pm.
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We recommend you keep your browser version reasonably up to date. We cannot support issues found on older unsupported versions of browsers. Since the release of the Edge browser in 2015 Microsoft has not enhanced Internet Explorer (IE) to support many modern web standards. Since November 2020 we have been testing the system on the following:
Keeping LAOL secure: ScotAccount login go live date set On the evening of Monday 13 April we will be introducing Multi-Factor Authentication (MFA) for users of Legal Aid Online (LAOL). From that date
everyone logging into LAOL will be required to use ScotAccount. A webpage has been created with guidance to help you set up MFA: click here. Webinars are ongoing at which we demonstrate the changes.User Group for LAOL We want your input into improvements we could implement for Legal Aid Online. If you want to help shape the future look and feel of the system and provide please e-mail Kathleen Nolan.Solicitors - contacting applications and accounts
The easiest way to contact staff in our applications or accounts teams about a case is through Legal Aid Online. Alternatively please see our Contact us page if you need to contact a specific team. LAOL Training Materials All startup and and training materials for the system can be found here.Please click here to view the online newsletters.